Terms & Conditions
CUSTOM JEWELRY TERMS & CONDITIONS
1. Acceptance of Terms
By using Elysian Stone Design, you agree to these legally binding terms. We reserve the right to update these terms at any time.
Key Custom Jewelry Clauses
2. Order Process & Custom Designs
"All jewelry is made-to-order. You approve final design details via email confirmation. By approving, you accept full responsibility for design choices. Production begins only after written approval."
3. No Returns Policy
"Due to the custom nature of our products:
All sales are final unless defective (see Warranty)
Legal Reference: Custom goods are exempt from standard return rights under 16 CFR § 435.2
No refunds/cancellations after production starts"
4. Non-Resizable Items
Rings with certain designs CANNOT be resized or altered, eg: Eternity bands
Channel-set rings, Pavé/micro-pavé designs (see more in return policies)
5. Limited Warranty (1 Year)
"We cover:
Stone loss due to craftsmanship defects
Structural failures (e.g., clasp/peg breaks)
Excludes:Damage from wear/accidents
Resizing attempts by 3rd parties
Non-resizable items (Section 4)"
Standard Legal Sections
6. Payments & Deposits
50% non-refundable deposit required for custom orders
Balance due before shipment
We reserve right to cancel suspicious orders
7. Shipping & Risk
Insurance mandatory for international orders
Risk transfers to buyer upon delivery
8. Intellectual Property
Custom design photos may be used for marketing (opt-out available)
9. Limitation of Liability
"Our maximum liability is limited to your order value. We’re not liable for:
Indirect/consequential damages
Errors in self-measured sizing"
10. Dispute Resolution
Governing law: California, USA
Disputes resolved through binding arbitration (AAA rules)
11. Website Use
No scraping/automated access
Accounts are non-transferable